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Niugini Arts: Terms and Conditions

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Currency Conversion:

All prices shown in any currency are indicative only. If you purchase an item by credit card, the charge shown on your credit card statement will be determined by your bank or credit card company according to their rules.

The currency converter on our website gives you a close idea of the price in another currency but is not exact. Your card will be charged in Australian dollars regardless of the currency that you select to view the prices in and the charge in your currency may not be exactly the same as the currency converter shown on our website.

Some bank and credit card companies charge a fee for currency conversion. Also, some banks and credit card companies do not process a currency transaction on the same day that the transaction takes place, so if the exchange rate changes in that time, the price charged to you may go up or down.

Customs Charges and/or Local Taxes:

Payment of any local taxes and/or duties outside of Papua New Guinea is the responsibility of the customer receiving the goods ordered from our Website. For customer's resident outside Papua New Guinea, customs charges and GST/VAT charges may be levied when a package reaches your country. We are not responsible for these charges and cannot provide estimates as to what charges may be. You may wish to contact your local customs and/or Taxation office for further information.

Warranty:

We undertake that the goods ordered through the website from Niugini Arts will be of merchantable quality and will fit the description on our Website at the time of purchase. All other warranties, guarantees, representations or other assurances implied or imposed by law and statute are hereby negated and excluded to the fullest extent possible at law and under statute. In any event, our liability shall be limited to either replacing the goods in question or refunding the cost of those goods.

Return of Goods:

If you are not satisfied with the quality of an artwork you may return the artwork to Niugini Arts and we will refund your purchase price. You may do this provided you contact us and provided that the work is returned to Niugini Arts in its original condition.

Please note that we can not refund the purchase price for a painting that you decide you do not like after it has been delivered, but which has accurately been described and presented on the web site. If you have any doubt about a work, please contact us before you buy it and we will try to satisfy any questions or concerns that you may have.

To return an artwork, you should first contact Niugini Arts within seven days of receipt of your order to indicate that you wish to return the work. We ask that you contact us in writing (e-mail or letter) giving the reason for the return so that we can clearly understand your concern and to allow us to confirm the best way to return the work.

When you receive a reply from us confirming that we are aware that you wish to return the work, please wrap the package securely with its original packing invoice and send to the address of the Niugini Arts indicated on the packing slip. If you do not have the invoice, please write the number and date of the original order on a separate piece of paper.

As the artwork will be at your risk until it is received back by Niugini Arts, we recommend that you register and insure the return shipment via your postal service or courier company.

The cost of returning an unwanted item to Niugini Arts, including insurance if chosen, is to be borne by the purchaser returning the goods.

Refunds:

We will notify you by email of your refund, once the returned item has been received in good condition by us. Please note that we can refund the shipping costs (original delivery plus return) only if the return is as a result of our error.

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